Shipping policy
Shipping Policy
Effective Date: April 14, 2026
Business Name: Furry Auntie Boutiqu
1. Order Processing Time
All orders are processed within 5-7 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Please note:
- Processing times may be extended during sales, holidays, or high-volume periods
- Custom or made-to-order items may require additional processing time
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 5-10 business days
Delivery times are estimates and may vary due to carrier delays.
3. Shipping Locations
Furry Auntie Boutique currently ships to:
- United States
(You can update this if you decide to offer international shipping.)
4. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
5. Delays & Carrier Issues
Furry Auntie Boutique is not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.
If your package is significantly delayed, please contact the carrier directly using your tracking number.
6. Lost, Stolen, or Damaged Packages
Furry Auntie Boutique is not responsible for:
- Lost or stolen packages marked as “delivered”
- Packages sent to incorrectly entered addresses
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at info@marymacsdoggieretreat.
8. Contact Us
If you have any questions about your order or shipping, please contact us:
Email: info@marymacsdoggieretreat.com
Business Name: Furry Auntie Boutique